Get ready-to-send booking confirmations, day-before reminders and no-show follow-ups for SMS, WhatsApp or email. Fill in your details and copy.
Replace the [brackets] with real details, or let a booking system fill them in automatically.
Send straight after booking
Hi [Name]! Your appointment with [Business name] is booked for [day] [date] at [time]. Need to change it? [link]
112 characters · 1 SMS segment
Send 24 hours before
Hi [Name], just a reminder of your appointment tomorrow at [time]. Need to reschedule? [link] - [Business name]
111 characters · 1 SMS segment
Optional, 2-3 hours before
Hi [Name], see you today at [time]! Running late? Just drop us a message. - [Business name]
91 characters · 1 SMS segment
Send after a no-show
Hi [Name], we missed you today - hope all's okay! Book a new time here: [link] - [Business name]
96 characters · 1 SMS segment
Most no-shows aren't rude clients. They're people who forgot, or who knew they couldn't make it but didn't want to call and cancel. A short reminder the day before fixes the first group, and a reschedule link fixes the second.
The hard part isn't writing the message, it's remembering to send it to every client, every day, while you're fully booked. That's the part worth automating.
Keep it short: the client's name, what the appointment is, the day and time, where it is, and an easy way to reschedule. That's it. Long messages get skimmed, and every extra line makes an SMS more expensive.
Send a confirmation straight after booking and a reminder 24 hours before. The day-before reminder lands right at a typical 24-hour cancellation cutoff, so clients who can't come tell you while there's still time to fill the slot. A same-day reminder 2-3 hours before is optional and works well for clients who are often late.
SMS gets read far more often and faster, which is why it reduces no-shows more than email alone. Email is better for details like address, preparation instructions and your cancellation policy. Many businesses send both.
One SMS segment is 160 characters of plain text. Emoji and some special characters switch the message to a different encoding with only 70 characters per segment, so a single emoji can double the cost. The generator shows the character and segment count for each message.
Yes. Clients who can't make it often don't cancel because it means calling or messaging. A one-click reschedule link turns a silent no-show into advance notice, and often into a new booking.
A short, friendly message that assumes the best, offers a new time, and gently restates your cancellation notice. Being kind here keeps the client; your cancellation policy does the enforcing.
SlotSwift sends the confirmation and day-before reminder for every booking automatically, with the real date, time and a one-click reschedule link filled in.
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